General

What's the difference between a "Trial Program" and the "Licensed Program"?

The trial version is fully functional, not a stripped down version. However, it only outputs 10 records from the input file. And, some of the output fields are altered or scrambled. For example,

• last name "Doe" will be altered to "DDD" and "Smith" to "SSSSS"
• Claim number 1234 may be scrambled to "4321" or "2314"
• Payment of $12.50 may be scrambled to $16.10 or another random amount

Please do not use the data displayed or exported by the trial version in your production Environment.

How does license work?

A license is issued to a user of a specific computer. This user is called the licensed user. Once the license is activated by the license user on the computer, only this licensed user can use the program on that computer. If another user wants to use the program on the same computer, this user must login as the licensed user to use the program.

If you want to use the program on two PC, you need to purchase 2 licenses for these two PC, even the same user uses the program on these two PC.

If you want to use the program on one desktop PC at office and a laptop at home, you need to purchase 2 licenses, one for the desktop and one for the laptop computer.

What is a Site License?

A Site license allows you to install and activate multiple PC's in one geographical location, (Site). If your company has multiple locations (branch offices), you need to purchase one site license for each location. If you have two offices are with in 2 miles from each other, you can share the same site license. For example, company "ACME Corp" has two offices in an office complex in LA and one branch in NY city. Assuming offices in LA are in the same office complex and are within 2 miles from each other, Acme Corp needs to purchase 2 Site licenses, one for two LA offices and one for NY City office.

Site License Pricing?

Please contact us if you want to purchase more than 20 licenses. Thanks.

Purchase

How to purchase a license?

You can purchase product license at the Buy page. We accept all major credit cards. If you want to pay by check or need a purchase order, please Contact us.

What is your Return and Refund Policy?

We provide fully functional trial software for download to anyone who is interested in. This allows all prospective buyers to test and evaluate our products in their own production environment. Buyer is responsible for ensuring that the software meets their needs and requirements before purchasing. Therefore, software purchased on-line through our website is considered final and no return or refund will be issued.

License Activation

How to activate my license?

It is very important that you let the user of the program to activate the purchased license at his/her computer so he/she will become the licensed user. If the admin of the PC activates the program, anyone who wants to use the program must login as administrator.

You need your email and password registered at www.hsu-computing.com. If you forgot your password, you can reset it at the login page.

Run your purchased program on your PC. Go to the "Help" menu or "License" tab, then, click on the "Activate License" sub-menu. Your PC needs an internet connection to communicate with our license server on the web.

Do I have to activate every single machine if I purchase a site license?

Yes. You should use a company email address and password to purchase the license, not your personal password. Each individual user must use this email and password to activate his/her computer. If you already purchased the site license with your personal password, you can reset it at the login page.

Can I transfer a license to a different computer?

Each user license is bound to a user on a specific computer. It is very important that you let the user of the program to activate the purchased license at his/her computer. Normally, we do not allow to move a license to a different computer. Please contact support for exceptions.

FAQ about Perpetual License

Click here

More questions?

Please send us an email at  support@hsu-computing.com